EFQM is a global non-for-profit membership foundation, based in Brussels, Belgium. Resources are available on all aspects of improving organisational performance from 8-step self-assessment toolkits to frameworks for risk management. Aimed at organisations in a wide range of sectors, this is not as relevant as many more CLD specific resources will be, though still could be of interest to those working in CLD.
Click http://www.efqm.org/ link to open resource.